ROGUE ASIA SDN BHD
sales@rogueasia.com
+6012 420 6646
Freshdesk
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46:11
FD - Webinar on Freshdesk's new automations
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01:24
FD - Team Dashboards in Freshdesk Mint- Insights made more accessible
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00:57
FD - Social Signals in Freshdesk- AI Powered Social Customer Support
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00:40
FD - Skill based Ticket Assignment
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03:05
FD - Shared Ownership Ticketing in Freshdesk Mint- Collaborate with different teams
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00:55
FD - Session replays on Freshdesk
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01:40
FD - Predictive Support in Freshdesk
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01:50
FD - Parent-Child Ticketing in Freshdesk Mint- Divide and conquer tasks
Freshservice
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Freshservice Demo
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02:00
Freshservice - Setting up your support email address in Freshservice
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02:34
Freshservice - Service Catalog in Freshservice
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02:45
Freshservice - Project Management - Freshservice
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03:07
Freshservice - Problem Management in Freshservice
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03:27
Freshservice - Incident Management in Freshservice
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14:31
Freshservice - Demo
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02:44
Freshservice - Contract Management in Freshservice
Freshchat
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03:26
Freshchat - Proactively communicating during service outages
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02:49
Freshchat - Personalise your responses
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02:55
Freshchat - Managing customer support during holidays
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03:57
Freshchat - Key metrics to measure the success of customer support
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03:33
Freshchat - How to hire your first customer support rep
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02:46
Freshchat - Handling difficult conversations
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03:12
Freshchat - Freshchat - Should forms be a part of customer support reach out
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03:40
Freshchat - Building your multichannel support